Management Services


The History of BRC Multifamily Management in Denver dates back to 1985 when EVP Vicki Peppers started her own management firm. Vicki's experience in managing third party assets dates back to 1971.

Arlene Chambers joined Vicki in 1992 and together with our ever growing staff, they have assisted many of our clients in acquiring, managing and selling their multifamily assets. Vicky and Michael Bright of BRC Real Estate merged companies in 2008 and have grown BRC into a reputable boutique firm unmatched service to our clients. Our growth is attributed to quality people who align with our company values of professionalism, integrity and courtesy.

What We Bring to the Table:

I. Administrative & Accounting

  • Available during regular office hours for general inquiries
  • Emergency on-call, 7 days a week, 24 hours a day
  • Maintain a complete bookkeeping program to include:
    • Accounts payable & receivable
    • Cash disbursements & receipts
    • Property Records, ledgers, emergency phone #s, etc.
    • Review all invoices & prepare checks for payment
    • Meet with owners monthly to review financials & operations
  • Collect, record & deposit all rents & other charges in trust account
  • Delinquent accounts
    • Charge late fees on all past due accounts according to lease agreement
    • Deliver 3 day demand for payment and initiate eviction procedure
    • Follow up with physical eviction, if necessary

II. Prepare Annual Budget

  • Meet with owners to discuss goals for the year and evaluate previous year’s expenses
  • Obtain bids from vendors for maintenance contracts & capital expenses
  • Coordinate financial information for annual tax prep by owner’s representative
  • Review & update capital projections

III. On-Site Responsibilities

  • Recruit, investigate & hire insured maintenance contractors necessary to operate and maintain the property with the owner’s approval
  • Make minor repairs promptly to prevent any further damage or problems for the owners
  • Keep complete service records to include maintenance logs that record all tasks & follow-up. These maintenance logs will be included in the monthly reports
  • File any insurance claims & repair any damage on property as a result of claim
  • Prepare apartments for new residents
  • Inspect apartments upon move-out and prepare resident security deposit disposition
  • Semi-annual unit inspections for the purpose of unreported maintenance items, change
  • batteries in smoke/carbon-monoxide detectors, lease violations, etc.

IV. Leasing & Tenant Retention

  • Marketing - to include Internet marketing, signage, apartment locator companies (with owner approval)
  • Shop competition to keep abreast of area market trends, rents & amenities
  • Show & sell apartments
  • Prepare leases
  • Notify Residents of lease expirations & offer renewal

V. Reporting

  • Monthly
    • Delinquent accounts
    • Financial Statements, all accounts with narrative
    • Rental activities
    • Occupancy reports
    • Maintenance status
  • Annual
    • All monthly reports with summary of the annual activity. Review of budget vs actual income & expenses. Review any capital activity & accounts.
    • Prepare annual budget for owner review & approval